Frequently Asked Questions
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At Fabrics & Co., we endeavour to offer the best of the best—this means the best craftsmanship, the best service, and most of all, the best fabrics.
At our core, we are dedicated to helping our customers recover from the physical and mental stresses of daily life by providing a truly transformative sleep experience. With this goal in mind, we have thoughtfully chosen fabrics, including Tencel and Pima Cotton, whose unique properties are designed to relieve and alleviate the same mental and physical strains brought on by the demands of everyday life.
Since our mission is to rejuvenate and educate, we want to create products that are comfortable, functional, and informative. What this entails is informing and educating those enjoying our products about exactly what kind of products they are enjoying—the type of fabric, their composition, their benefits, etc. By doing so, we empower our customers to make conscious and informed decisions, fostering a deeper connection with the products they use every day.
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Yes, absolutely. We are proud to offer exclusive pricing and discounts to wholesale customers like hotels, co-living spaces, resorts, and others.
To learn more, please direct all inquiries to support@fabrics-co.comand we will be in touch with you very soon.
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Andrew, one of our founders, is part of a long legacy of luxury bedding. His family owns GWI Limited, a trusted supplier of luxury linens to five-star hotels in the Philippines for over two decades.
Clients of GWI include The Peninsula Manila, City of Dreams Manila, Solaire Resort, Grand Hyatt Manila, Shangri-La Hotels, Dusit Thani Manila, Okada Manila, Hotel Okura Manila, Amanpulo of the Aman Resorts, Conrad Hotel Manila, and many more.
With its own manufacturing facilities in Cabuyao, Laguna, Fabrics & Co. promises to deliver the same quality of luxury products that have been trusted and used by five-star hotels for decades.
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Our seasoned R&D facilities are situated in Cabuyao, Laguna where lab testing and in-house research are conducted, while independent 3rd party tests have certified our products meet the OEKO-TEX® Standard 100 guidelines.
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If you live in Hong Kong, we offer shipping free of charge for all orders above HK$2,000. For all orders under HK$2,000, shipping fee is HK$200 per item.
For orders from US, UK, EU, or AUS, shipping fee will be calculated based on the weight. Please contact us at andrew@fabrics-co.com for more information.
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At Fabrics & Co., we are committed to delivering best quality of products and guarantee that every purchase meets our rigorous standards. With that in mind, returns are only accepted for products if there is (i) a change of mind or (ii) the item(s) received is incorrect.
All returnable items must be returned in their original packaging—unopened, unwashed and in a resaleable condition. Products on sale cannot be returned.
If the above conditions are met and you wish to return an item, please do so within seven (7) days of your order delivery date by contacting us at support@fabrics-co.com. Once you are notified that your return is being processed, please allow seven (7) to ten (10) business days for us to process the return.
All charges applied to returning any goods shall be borne by the customer.
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If you would like to return our product(s), please contact us at support@fabrics-co.com as soon as possible (and in any event no later than seven (7) days from your order delivery date).
Please provide all the details that may be pertinent to the return process, including the order number, the item(s) you wish to return, why you would like to return, and photographic evidence.
Note: Fabrics & Co shall not be responsible for the cost of shipping returns or replacement items. If we were not informed via email prior to returning a product(s), your return will not be processed.